1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They contain information about your browsing activity and help us understand how you interact with the Service.
We use cookies and similar technologies (including pixels, web beacons, and local storage) to operate the Service, remember your preferences, understand usage, and provide secure authentication. This Cookie Policy explains what these technologies are, how we use them, and how you can manage your preferences.
2. Types of Cookies We Use
We use the following categories of cookies:
- •Essential cookies: required to operate the Service, such as authentication, security, load balancing, and session continuity. The Service cannot function properly without these.
- •Analytics cookies: help us understand how visitors use the Service so we can improve performance and user experience. These are anonymized where possible.
- •Preference cookies: remember settings you have chosen, such as language or theme.
3. Specific Tools and Third Parties
The following providers may set cookies or use similar technologies on our behalf:
- •Clerk: authentication and session management.
- •PostHog: product analytics and usage measurement.
- •Sentry: error monitoring and crash reporting.
- •Intercom: in-product chat and customer support.
- •Stripe: secure payment processing.
- •Vercel: hosting, edge routing, and performance metrics.
4. How to Manage Cookies
Most browsers let you control cookies through their settings. You can:
- •Accept or reject all cookies.
- •Block third-party cookies only.
- •Get a notification when a cookie is set.
- •Delete cookies that have already been stored.
5. Non-Cookie Technologies
In addition to cookies, we may use:
- •Pixels and web beacons: small images or tags that help measure engagement.
- •Local and session storage: browser storage that persists on your device.
- •ETags and request fingerprints: used for caching, security, and abuse prevention.
6. Cookie Retention
Cookies have different lifespans:
- •Session cookies: deleted when you close your browser.
- •Persistent cookies: remain on your device for a defined period, typically up to 24 months.
7. Do Not Track
Some browsers offer a "Do Not Track" signal. Because there is no industry standard for how to respond to these signals, the Service does not currently change its behavior based on them. You can still control tracking through cookie settings and browser controls described above.
8. Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes to the cookies we use or for operational, legal, or regulatory reasons. The updated "Last updated" date indicates when changes took effect.
9. Contact
If you have questions about our use of cookies, contact us at privacy@mapping.travel.